Clock Chimes But Doesn't Keep Time: Complete Troubleshooting Guide for Separate Train Problems

Clock Chimes But Doesn't Keep Time: Complete Troubleshooting Guide for Separate Train Problems

seth thomas

(dataclaude.ai)

When your clock produces beautiful Westminster chimes or reliable hourly strikes yet fails to maintain accurate timekeeping, the disconnect between functional chiming and failed timekeeping creates a puzzling situation that confuses many clock owners. Understanding that chiming and timekeeping operate through separate mechanical trains within the movement helps explain how one function can work perfectly while the other fails completely. This separation means that diagnosing timekeeping problems in chiming clocks requires focusing specifically on the timekeeping train and its associated components rather than assuming that properly functioning chimes indicate overall movement health. The good news is that this separation also means timekeeping problems can often be addressed without needing to repair or adjust the chiming mechanism at all.

Clock movements with chiming or striking capabilities contain multiple independent gear trains powered by separate mainsprings or weights. The going train, responsible for timekeeping and hand motion, operates continuously to advance the hands at the correct rate. The chime train operates only when triggered at appropriate intervals, playing melodies or striking hours according to its programming. These trains share the same movement plates and coordinate through warning mechanisms, but they function independently enough that problems in one train rarely affect the other directly. When chimes work but timekeeping fails, systematic troubleshooting focused on the timekeeping train identifies the specific issues preventing accurate time display.

Understanding Separate Train Operation

The fundamental architecture of chiming clock movements explains how chiming and timekeeping can show such different performance. The timekeeping train includes the center wheel that drives the minute hand, the third wheel and fourth wheel that increase speed through the gear train, and the escape wheel that interfaces with the escapement to regulate motion. This train must run continuously whenever the clock operates, advancing the hands smoothly at precisely the correct rate for accurate timekeeping. Any problems affecting this train, whether insufficient power, excessive friction, or escapement issues, prevent proper timekeeping even though they have no effect on the chime train.

The chime train operates independently with its own power source, gear train, and hammer mechanisms. When chiming triggers, this train runs through its programmed sequence, lifting hammers to strike gongs or bells according to the melody or strike count required. The chime train's operation proves that its power source maintains adequate tension, its gear train operates freely, and its mechanical components function properly. However, this successful chime operation provides no information about timekeeping train condition, as the two trains share no components beyond the movement plates and the warning mechanism that coordinates their timing.

This separation creates diagnostic clarity once you understand the architecture. If chimes work perfectly, you can eliminate general problems like severe dirt accumulation throughout the movement, catastrophic damage affecting all trains, or complete power loss that would prevent any operation. The problem resides specifically in the timekeeping train or its associated components including the escapement, pendulum suspension system, or the hands themselves. This focused diagnostic scope makes troubleshooting more efficient than if you had to investigate the entire movement for problems that could affect any function.

Power Source Independence

Spring-driven movements with chiming typically use separate mainsprings for timekeeping and chiming functions, with distinct winding arbors on the dial allowing independent winding of each function. Weight-driven grandfather clocks employ separate weights for each train, usually with the right weight powering timekeeping, the center weight driving strike, and the left weight operating chimes in triple-function movements. This power source separation means that a weak or broken mainspring in the timekeeping side, or an insufficient or improperly positioned weight for the going train, prevents timekeeping without affecting chiming at all.

Verify that you have wound or positioned the timekeeping power source correctly. In spring-driven movements, ensure you wind the timekeeping arbor fully, not just the chime arbor. The timekeeping arbor typically sits on the right side of the dial as you face the clock, though configurations vary across different makers. Wind until you feel firm resistance indicating full tension, verifying that the spring accepts and holds winding rather than slipping or failing to build tension. For weight-driven movements, confirm that the timekeeping weight has adequate mass and hangs freely on its chain or cable without binding or obstruction.

Beat Problems Affecting Timekeeping Only

Incorrect beat represents one of the most common causes of clocks that chime but won't keep time. The beat, referring to the even tick-tock rhythm the escapement should produce, must be correct for reliable timekeeping train operation. When beat is off, creating an uneven tick...tock pattern with noticeable pause or rushed intervals, the escapement barely releases on one side of the pendulum swing. This marginal release may allow the clock to run briefly or intermittently, but it prevents sustained accurate timekeeping. Chiming continues unaffected because the chime train operates independently and does not depend on proper beat or smooth escapement function.

Listen carefully to the escapement rhythm while the clock attempts to run. An even, metronomic tick-tock with identical intervals indicates correct beat. Any variation in rhythm, whether a noticeable pause between ticks or rushed intervals suggesting the escapement releases too quickly, signals incorrect beat requiring adjustment. The beat problem affects only timekeeping because only the timekeeping train depends on continuous escapement operation. The chime train runs independently when triggered, advancing through its sequence regardless of escapement condition, explaining why chimes work perfectly despite timekeeping failure.

Correcting beat involves adjusting the crutch that connects the escapement to the pendulum, centering it in the pendulum swing so the escapement releases symmetrically on both sides of the arc. This adjustment requires carefully bending the crutch in the direction that centers it properly, making small incremental changes while testing beat after each adjustment. Once beat is correct, the escapement releases reliably with each pendulum swing, maintaining the continuous operation necessary for accurate timekeeping. The chime train, which never depended on proper beat, continues operating exactly as before.

Why Beat Problems Don't Affect Chiming

Understanding why incorrect beat prevents timekeeping but not chiming helps clarify the diagnostic approach. The timekeeping train must run continuously, with the escapement releasing thousands of times per day to regulate hand advancement. Even slight asymmetry in escapement release, where one side barely engages while the other releases normally, eventually causes the clock to stop as the marginal side fails. The cumulative effect of this asymmetry over hours of operation makes sustained timekeeping impossible despite the clock potentially starting and running briefly.

The chime train operates only briefly when triggered, running for perhaps thirty seconds to a minute during each chiming sequence. During these short operational periods, even significant mechanical problems rarely prevent the chime train from completing its sequence, as the brief duration and intermittent operation allow the mechanism to function despite conditions that would prevent continuous operation. Additionally, chime trains typically use simpler escapements or none at all, relying instead on governors or count wheel mechanisms that prove less sensitive to the precise conditions required for pendulum-regulated timekeeping.

Timekeeping Train Specific Problems

Mechanical problems isolated to the timekeeping train explain many situations where chimes work but timekeeping fails. Worn pivot holes in timekeeping train arbors create excessive play allowing gears to misalign and bind intermittently. Damaged teeth on timekeeping train wheels or pinions prevent smooth, continuous rotation despite providing enough engagement for brief operation. Bent arbors in the going train cause gears to mesh improperly at certain rotation angles, creating binding that stops timekeeping. Dirt accumulation or dried oil specifically affecting timekeeping train pivots increases friction beyond what the power source can overcome for sustained operation.

Inspect the timekeeping train carefully by opening the clock case and observing the gear train while the clock attempts to run. Watch for jerky rotation, hesitation, or visible binding suggesting problems in the going train specifically. The center wheel, third wheel, fourth wheel, and escape wheel should all rotate smoothly without sudden stops or irregular motion. If you observe problems in these timekeeping components while the chime train sits idle, you have confirmed that timekeeping train issues rather than general movement problems prevent accurate time display.

Test timekeeping train freedom by manually rotating the center wheel slowly through several complete rotations with the mainspring or weight removed. Feel for consistent resistance without sudden tight spots or binding. The train should offer smooth rotation throughout its range, though you may detect slight variations in resistance as different gear teeth engage. Significant binding, grinding sensations, or points where rotation requires excessive force indicate specific problems in the timekeeping train preventing normal operation. These problems require correction through cleaning, component replacement, or professional repair before timekeeping will function properly.

Escapement Problems in the Timekeeping Train

The escapement, which belongs exclusively to the timekeeping train and has no equivalent in the chime train, represents a common failure point that prevents timekeeping without affecting chiming. Worn pallet faces that no longer provide proper engagement with escape wheel teeth may allow initial operation but prevent sustained running. Improper escapement geometry from bent pallets, damaged escape wheel teeth, or incorrect adjustments creates conditions allowing brief operation but preventing reliable long-term timekeeping. Foreign objects lodged between pallets and escape wheel stop timekeeping immediately while having no effect on the independently operating chime train.

Observe the escapement operation carefully during attempted timekeeping. The escape wheel should advance by precisely one tooth with each pendulum swing, with crisp, definite locking between releases. Sloppy engagement, skipped teeth, or irregular locking patterns indicate escapement problems preventing reliable operation. Compare the escapement condition to the chime train operation, noting that while the chime train runs smoothly, the escapement shows problems. This contrast confirms that escapement issues specific to timekeeping, rather than general movement deterioration, prevent accurate time display.

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Pendulum and Suspension System Problems

The pendulum and its suspension system serve only the timekeeping function, with no role in chime train operation. Problems affecting pendulum swing, suspension spring condition, or pendulum rod integrity prevent timekeeping without influencing chiming at all. A broken or fatigued suspension spring may allow the pendulum to hang but prevent it from swinging properly, stopping timekeeping while chimes continue unaffected. A bent pendulum rod affects swing characteristics enough to prevent sustained timekeeping despite allowing brief operation. Loose pendulum bob connections create dynamic imbalances that interfere with reliable timekeeping.

Inspect the suspension spring carefully for breaks, cracks, bends, or other damage. Even partially broken springs with cracks not yet separated completely may fail to provide the proper support and flexing characteristics necessary for sustained pendulum operation. Check the pendulum rod for straightness by sighting along its length or by observing whether the suspended pendulum hangs truly vertical. Verify that the pendulum bob attaches securely without wobbling or slipping. Any problems in these pendulum components prevent reliable timekeeping despite having absolutely no effect on the independent chime train operation.

Test pendulum swing by starting it and observing how long it continues. A healthy pendulum in a properly functioning movement should swing for many minutes or indefinitely if the going train operates correctly. If the pendulum stops within seconds or minutes, problems in either the pendulum system itself or the timekeeping train prevent sustained operation. The fact that chimes work demonstrates that the movement as a whole possesses adequate power and reasonable mechanical condition, focusing attention specifically on timekeeping components rather than general movement problems.

Suspension Spring Condition Effects

Suspension spring condition affects timekeeping exclusively because the pendulum serves only the going train through the escapement. A weakened suspension spring that has lost proper temper may allow the pendulum to swing initially but fail to maintain consistent swing characteristics necessary for accurate timekeeping. Springs that are bent or twisted cause the pendulum to swing at angles rather than in a true vertical plane, creating irregular escapement engagement that prevents sustained operation. These suspension spring problems have zero effect on chime train operation, which proceeds normally regardless of pendulum or suspension spring condition.

Replace suspension springs showing any signs of damage, wear, or improper characteristics. Even springs that appear intact may have fatigued internally, losing the precise flexing properties essential for reliable timekeeping. Use proper replacement springs matched to your specific movement through visual identification or precise measurement, ensuring the new spring provides correct support and flexing characteristics. Once proper suspension spring is installed, timekeeping typically resumes normally while chiming continues exactly as before, confirming that the suspension spring problem affected only the timekeeping function.

Hand Problems and Binding

Sometimes the timekeeping train operates correctly but hand problems prevent proper time display. Hands that bind against the dial, rub against each other, or interfere with the crystal or case components create friction that stops hand motion despite proper gear train operation. Loose hands that slip on their arbors fail to indicate time accurately even though the timekeeping train advances normally. These hand-specific problems prevent accurate time display while having no effect whatsoever on chiming, which operates through completely separate mechanisms having no connection to the hands.

Check hand clearances carefully throughout a complete twelve-hour rotation. The minute hand must clear the hour hand without touching at any point in the cycle. Both hands must clear the dial surface, any raised hour markers, subsidiary dials, and the crystal or glass covering. Remove the hands if necessary to inspect their condition, checking for bends that reduce clearance or damage that affects their mounting. Reinstall hands carefully, ensuring proper seating on arbors and adequate clearance throughout their full range of motion.

Test for hand binding by very gently advancing the hands manually through several hours while feeling for resistance or tight spots. The hands should move smoothly with consistent light resistance from the motion work. Any points where resistance increases suddenly or where you feel definite binding indicate clearance problems requiring correction. After correcting hand issues, the timekeeping train that was operating correctly all along can finally display accurate time, while chiming continues unaffected since it never depended on hand position or motion.

Motion Work Problems

The motion work, which translates the center wheel arbor rotation into separate hour and minute hand motion, occasionally develops problems preventing proper hand advancement despite correct timekeeping train operation. Worn or damaged gears in the motion work create slippage that allows the going train to run normally while hands fail to advance or advance erratically. Dirt or dried oil in motion work pivots creates friction preventing smooth hand motion. Bent or damaged motion work components bind at certain positions, stopping hand rotation intermittently.

Inspect the motion work by removing the dial if possible to observe the gears that drive the hands. The minute wheel should mesh properly with the cannon pinion on the center wheel arbor, and the hour wheel should engage correctly with the minute wheel pinion. Watch these gears while slowly advancing the hands manually, verifying smooth engagement without slipping or binding. Clean and lubricate motion work components if they show dirt accumulation or dried oil, or replace damaged gears that cannot be restored to proper function through cleaning alone.

Power Delivery Specific to Timekeeping

The timekeeping train requires continuous power delivery over eight days between windings in typical movements, while the chime train operates only briefly at intervals. This difference means that a mainspring or weight providing marginal power may supply adequate energy for brief chime operation but prove insufficient for sustained timekeeping. A partially set mainspring that has taken permanent deformation delivers declining power as it unwinds, potentially providing enough energy for chiming which requires power only intermittently but failing to maintain timekeeping which demands continuous power delivery.

Test timekeeping power specifically by verifying that the going train mainspring winds fully and maintains tension, or that the timekeeping weight has adequate mass and descends freely. Compare the power available to the timekeeping train against the power in the chime train, noting that successful chiming demonstrates adequate chime power but provides no information about timekeeping power. If the timekeeping spring winds too easily or accepts little tension, or if the timekeeping weight appears lighter than appropriate or binds during descent, insufficient power delivery prevents sustained timekeeping operation.

Weak mainsprings require replacement to restore proper power delivery throughout the full winding cycle. Inadequate weights need replacement with correctly specified masses, or existing weights need their descent paths cleared of obstructions preventing free fall. These power delivery corrections restore sustained timekeeping operation while having no effect on chiming, which was operating properly all along with its independent and adequate power source.

Friction and Lubrication Issues

Excessive friction specifically in the timekeeping train prevents continuous operation despite adequate power, while friction in the chime train remains low enough to allow brief intermittent operation during chiming sequences. The continuous running required for timekeeping proves far more demanding than brief chime operation, meaning that marginal friction levels tolerable for chiming prevent sustained timekeeping. Dirty pivot holes, dried oil, or worn bushings in the going train create cumulative friction that stops timekeeping while having little effect on the briefly operating chime train.

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Identify friction problems by manually rotating the timekeeping train with power removed, feeling for resistance and binding. Excessive friction manifests as increased resistance during rotation, grinding sensations, or difficulty turning the gear train smoothly. Compare this resistance to the chime train operation, noting that the chime train runs freely during its brief sequences while the timekeeping train shows signs of binding or excessive friction. This comparison confirms that friction specific to the going train, rather than general movement deterioration, prevents timekeeping.

Comprehensive cleaning and fresh lubrication address friction problems systematically, though this work typically requires professional service for proper results. Surface cleaning of accessible components sometimes provides temporary improvement, but movements showing significant friction throughout the timekeeping train benefit from complete disassembly, ultrasonic cleaning, inspection, and proper reassembly with fresh lubrication at all friction points. This service restores proper timekeeping while the chime train, which was operating adequately, continues functioning exactly as before.

Regulation Versus Mechanical Problems

Sometimes clocks actually keep time but the rate is so far off that they appear not to work at all. A clock gaining or losing hours per day seems to fail at timekeeping even though the going train operates and advances hands, just at completely wrong rates. These extreme regulation problems differ from mechanical failures preventing timekeeping entirely, though both create situations where chimes work but time display proves useless. Distinguishing between mechanical problems stopping timekeeping and severe regulation errors allowing operation at wrong rates helps determine appropriate correction approaches.

Observe whether the hands actually advance, even if at incorrect rates. If hands move but gain or lose time dramatically, regulation problems rather than mechanical failures prevent accurate timekeeping. If hands fail to move at all or stop after brief operation, mechanical problems in the timekeeping train prevent the continuous operation necessary for any time display. This distinction guides you toward either regulation adjustments to correct rate or mechanical repairs to restore timekeeping train operation.

For clocks showing extreme rate errors rather than complete timekeeping failure, pendulum bob adjustment provides the primary regulation mechanism. Raising the bob significantly speeds the clock while lowering it dramatically slows operation, with large adjustments capable of correcting even extreme rate variations. However, if rate errors prove so severe that pendulum adjustment cannot bring the clock near correct operation, suspect that pendulum length is completely wrong for the movement or that other fundamental problems prevent proper regulation within normal adjustment ranges.

Diagnostic Strategy for Chiming But Not Timekeeping

Systematic diagnosis for clocks showing this specific symptom pattern focuses exclusively on timekeeping components and functions, largely ignoring the chime train since its successful operation already confirms adequate condition. Begin by verifying proper beat through careful listening to the escapement rhythm. Second, check that the timekeeping power source is wound or weighted correctly and maintains adequate tension. Third, inspect the suspension spring for damage and verify pendulum condition. Fourth, observe timekeeping train operation for binding or friction issues. Fifth, check hand clearances and motion work operation. This sequence efficiently identifies timekeeping-specific problems without wasting effort investigating chiming components already proven functional.

Document your observations systematically, noting what works correctly versus what fails. The working chimes provide important information by eliminating certain categories of problems from consideration. Focus diagnostic effort on the remaining possibilities specific to timekeeping, working through potential causes methodically until you identify the specific issue preventing accurate time display. This targeted approach proves far more efficient than broad troubleshooting that investigates all movement systems despite the chime train demonstrating proper operation.

Find Timekeeping Train Parts and Expert Guidance at VintageClockParts.com

Successfully diagnosing and correcting problems preventing timekeeping in chiming clocks requires understanding the separate train architecture and having access to quality parts for timekeeping train components. At VintageClockParts.com, we combine over 20 years of experience with chiming clock movements with comprehensive inventory of parts for timekeeping trains including suspension springs, escapement components, and complete movement assemblies. Whether you need replacement parts for identified timekeeping problems or guidance working through diagnosis of this specific symptom pattern, our extensive experience positions us to support your troubleshooting effectively.

We understand how the separate train architecture of chiming clocks creates situations where one function works while another fails, and we can help you focus diagnostic efforts appropriately on timekeeping components rather than investigating the already functional chime train. Our staff has guided many clock owners through this specific diagnosis and can provide targeted guidance based on the symptom patterns you describe. We have extensive experience with all major chiming clock manufacturers and understand the common timekeeping problems affecting movements from Sessions, Seth Thomas, Hermle, Howard Miller, Ridgeway, and others.

Our parts inventory includes suspension springs for all common American and German movements, escapement components for repair or replacement of worn timekeeping train parts, and complete movements when timekeeping train damage proves too extensive for economical repair. We stock parts for both vintage American chiming clocks and modern German movements, ensuring you can find appropriate components regardless of your clock's age or manufacturer. Each part listing includes detailed specifications helping you verify compatibility with your specific movement.

Beyond replacement parts, we provide the technical resources and support enabling successful DIY troubleshooting appropriate to your skill level. Contact us with detailed descriptions of your clock's symptoms, emphasizing the working chimes and failed timekeeping pattern that narrows diagnostic focus significantly. Our knowledgeable staff can often identify likely causes and suggest appropriate next steps based on this specific symptom combination. For problems requiring professional service, we maintain relationships with skilled clockmakers and can provide referrals to qualified professionals.

The relationship between accurate diagnosis and effective repair proves essential for timekeeping problems in chiming clocks, where the separate train architecture creates unique symptom patterns requiring specialized understanding. Recognizing that working chimes eliminate broad categories of problems helps focus attention on timekeeping-specific causes, allowing efficient diagnosis and targeted solutions. When you work with suppliers who understand chiming clock architecture intimately, you gain confidence that your diagnostic and repair strategies address your clock's actual problems rather than pursuing incorrect paths.

Visit VintageClockParts.com today to explore our complete selection of timekeeping train parts, suspension springs, escapement components, and expert guidance for solving timekeeping problems in chiming clocks. With authentic parts for vintage American movements, modern replacements for German mechanisms, and comprehensive technical support backed by decades of chiming clock experience, we provide everything needed to restore accurate timekeeping to your cherished timepieces. Whether you need replacement suspension springs, timekeeping train components, or guidance working through complex diagnosis, you will find the quality parts and knowledgeable assistance that successful clock repair demands.

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